By default, personal email sending is disabled in Bison. That’s because personal emails can burn your domains and sending IPs much faster than typical B2B sending. A personal email is anything sent to a consumer or non-business address. For example, gmail or yahoo instead of jane@company.com.
What are my options?
1. Enable personal sending on your current instance We can turn it on for your entire instance (note: not per workspace). To reduce the risk of damage to your sending IPs, we strongly recommend using Microsoft accounts or a custom SMTP provider.
2. Use a separate instance for personal sending If you’re sending to personal contacts regularly, we can set up a secondary Bison instance, dedicated to personal sending only.
Can I Send to Personal Emails?
Sending to Personal Emails Guideline
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