If you're not receiving webhook notifications from Bison, the issue may stem from configuration, endpoint compatibility, or processing errors. To help diagnose and resolve the issue, please review and respond to the questions below.
What HTTP method is your listener expecting?
Bison webhooks are delivered using the POST method. Ensure your endpoint is configured to accept and correctly process incoming POST requests.
Have you tested the webhook using an independent listener such as webhook.cool?
This can help determine if the webhook is being sent at all. If no data is received by the independent listener, the issue may be on Bison’s end or due to an invalid webhook configuration.
Which software or platform are you using to process the incoming webhook?
Please specify the tool (e.g., Clay, Make, n8n, Zapier, custom server, etc.). Some platforms have unique requirements for parsing or accepting incoming webhooks.
When did you first notice that webhooks were not being received?
Providing the approximate date or time range helps us identify if there were any known service disruptions or changes around that period.
If you’ve completed the checks above and are still not receiving webhook events, please share your responses with the support team for further assistance.
