Campaigns in EmailBison may enter a “processing” state for several reasons:
You just launched a campaign, and the system is calculating the sending schedule.
You paused a campaign and are now resuming it.
The campaign has finished sending for the day and is calculating the schedule for the next day.
Remember:
Every campaign will enter the processing status at least once per day to update its schedule for upcoming sends.
This is a normal part of the campaign lifecycle and usually lasts a short time.
What If It’s Stuck?
If your campaign remains in the processing state for several hours without progressing, contact our support team for assistance.